are many different theories of communication as we all have different opinions
on the way we communicate by processing information and understanding it. One
of the theories includes the communication cycle by Tuckman’s theory of the
group interaction. The communication cycle is the most important communication
as it is most effective in a care by understanding and reflecting. The
communication cycle involves a code that has to be translated. Communication is
a cycle because when two people are communicating they need to be understood of
what they are saying.
Argyle (1972) Argued that interpersonal communication was a skill that could be
learned as the same way as learning how to drive a car. He stated, “When you
drive a car you have to change your behavior depending on what is happening on
the road”. Which he means that you must watch out what you are doing all the
time and respond to everything by thinking first and them repeating until you
have come to a destination. So, Michael Argyle links this to interpersonal
interaction because you have to concentrate what is being said to you and think
about how you will be responding.
is then why he came up with the communication cycle because he believes there
is a way you must interpret what other people are saying and repeatedly process
your own behavior to communicate effectively back to them. This is an example
diagram of the communication cycle; you must really understand what the
person’s behavior is.
of the theory that I will be talking about is communication cycle. The
communication cycle is a code that requires you to figure out what the other
person is saying. For example, in a hospital a nurse would be unable to give an
effective advice to a patient until she knows what the patient is feeling. This
can be done by following the stages of the communication cycle. While the
service user will be thinking about something they will like to say, then they
would code the message and send it to the individual. She will then decode the
message and then think about what has been said and respond in a way to help
the patient. For example giving a patient feedback.
second theory that I have also discussed in my p2, I will be giving more detail
with the effectiveness of the theory about Tuckman’s stages of group
interaction. There are different stages in Tuckman’s theory which includes:
Storming, forming, norming and performing. These can be passed over in health
and social care, allowing yourself and your colleagues to work together as a
group. Allows the beginning stages of Tuckman’s theory which is forming where
an individual first comes together. The second stage is storming which contains
arguments and disagreements on how the group should correctly be function,
which gets you to the third stage that is norming where a group is finally
coming together and consciously begin to agree on their group values. After
this the group then reach the fourth stage of performing together. This can be
used in health and social care setting to allow an effective communication and
interpersonal interactive between the health care professionals amongst each
other. This theory would allow 2 different groups or individual to come
together and understand the terms to be able to work together to overcome a
B., Whitehouse, M., 2010. Health And Social Care BTEC Level 3 Book 1. 1st ed.
Edinburgh Gate, Harlow, Essex, CM20 2JE: Pearson Education Limited.