Having people who had the chief task of

Having spent a majority of my life growing up in different
countries across the globe, I have had the opportunity to interact with people
from various cultures and walks of life. This has helped me to adapt quickly to
a multitude of situations and be flexible to challenges that come with
interacting with people from diverse backgrounds. Furthermore, I have been
actively involved in extra-curricular activities consisting of management and
leadership roles throughout school and college. This has further helped me
develop my creative problem-solving skills and crisp communication abilities
over time.

It is on the basis of these attributes that I was sent to the client site
(Mashreq Bank) to represent Oracle as a consultant within two months of our
training after joining. This was not usual, as normally it takes a fresher at
least a year in an offshore project before he or she is sent on site. At
Mashreq Bank, I was inducted into a small team of seven people who had the
chief task of acting as a buffer between Oracle and Mashreq Bank. Therefore,
apart from the development work, I interacted with the client on a daily basis
regarding the issues that they faced and also about future specifications.
Hence over time, I gained crucial insights on their relevant business processes
and within one year was handed over the full responsibility of managing the end
of day operations of the bank.

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Although our client was satisfied with the existing end of day procedures
established, I was keen on optimizing the process by reducing overheads without
any compromise of quality. This was a challenging task. However, by making
significant changes to the batches being run, automating insignificant
sub-processes and by performing various tunings, I was able to significantly
improve the efficiency of the process by about twenty-eight percent. During
this time, I made several trips to the Mashreq headquarters in Dubai to present
these changes to the upper management of the bank. Needless to say, this change
was welcomed with great enthusiasm by the upper management of both Oracle and Mashreq

In addition to my professional contributions to the project, I have also
established a “Paper Tree” project at Mashreq Bank. This was one of the many
initiatives I had taken in school with a couple of my friends. “Paper Tree” was
a self-sufficient project, which runs till date at my school. It involves the
collection and recycling of all waste paper at the end of every week. The money
collected was then used to buy and maintain plants across the school. With the
help of the Human Resources team, we have set up the same system at the Mashreq
Bank office in Bangalore, where the money collected is used to buy stationary
items for NGOs.

With a passion for innovation, a desire for continuous improvement and
inclination towards social responsibility, I plan on bringing my unique skills
set to contribute effectively to the ISB experience, making me a deserving
candidate for that last spot.


I'm Harold!

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